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Blog Center > All Posts > Worldwide > Paramount Plus

Quick Fixes on Phone & PC: Paramount+ Downloads Not Working

by Lynette Finley
Updated on 2025-06-26
Table of Contents
  • Why Are My Paramount Plus Downloads Not Working?
  • General Troubleshooting Steps
    • Step 1: Check Subscription
    • Step 2: Check the Compatibility of Device
    • Step 3: Check Internet Connection
    • Step 4: Update Your App
    • Step 5: Download Videos Again
    • Step 6: Restart Your Device
  • Fix Paramount Plus Downloads Not Working on iPad/iPhone
    • Free Up Storage
    • Check the System Version
    • Check Internet Connection
    • Check the Latest Version of the App
  • Fix Paramount Plus Downloads Not Working on PC/Mac
    • Bonus Tip: Alternative Workaround
    • Steps to Download Paramount+ Videos on Laptop
  • Conclusion

Table of Contents

  • Why Are My Paramount Plus Downloads Not Working?
  • General Troubleshooting Steps
    • Step 1: Check Subscription
    • Step 2: Check the Compatibility of Device
    • Step 3: Check Internet Connection
    • Step 4: Update Your App
    • Step 5: Download Videos Again
    • Step 6: Restart Your Device
  • Fix Paramount Plus Downloads Not Working on iPad/iPhone
    • Free Up Storage
    • Check the System Version
    • Check Internet Connection
    • Check the Latest Version of the App
  • Fix Paramount Plus Downloads Not Working on PC/Mac
    • Bonus Tip: Alternative Workaround
    • Steps to Download Paramount+ Videos on Laptop
  • Conclusion

When you are happy about new episodes that have recently been released on Paramount+, and decide to download some of them for leisure during your boring commute, downloading errors keep popping up on your phone screen. Is such depression familiar to you?

Why are my Paramount Plus downloads not working? How to download Paramount Plus movies offline correctly? Many people have encountered Paramount+ download problems.

If you are still searching for causes and solutions, come and read this article to discover the general troubleshooting steps and the detailed methods to fix Paramount Plus downloads not working on iphone/ipad and PC.

paramount+

Why Are My Paramount Plus Downloads Not Working?

Before getting to know the solutions to Paramount Plus downloads not working, it's necessary to understand the inner logic through several common causes. Check these 4 problems to find out why isn't Paramount Plus working. 

Problem 1
Subscription

Paramount Plus has launched 2 types of subscriptions: Paramount+ Essential & Paramount+ with SHOWTIME. According to the policies, the download service is only available for subscribers of Paramount+ with SHOWTIME. Therefore, if you subscribe to the Essential Plan, it's impossible to download videos from the app of Paramount+.

Problem 2
Operating System

Paramount Plus supports streaming videos on a variety of devices but only offers download services for mobile phones and tablets. Pay attention to the strict OS requirements for mobile devices:

  • For iOS users, it is iOS 13 and above;
  • For Android users, it is Android 5.0 Lollipop (API 21) and above.

Unfortunately, for PC users, Paramount Plus hasn't offered any official program to download videos. But you can still stream your favorite Paramount+ shows on the following browsers online:

Browsers Support Version
Google Chrome Windows 8+, macOS X 10.9
Latest Version: v68+ on Windows XP/Vista
macOS X 10.6 - 10.8
Firefox Windows 8+, Mac OS X 10.9+
Latest Version: v48 on Mac OS X 10.6 - 10.8
Safari macOS X 10.10+
Minimum support: v9
Microsoft Edge Minimum support - v14 on Windows 10+

 

Problem 3
Paramount Plus App Version

Updating apps is important for fixing previous problems with a better version. It is the prerequisite for the app's smooth running as it may fail to work because of the too-old version. If you forget to upgrade the Paramount Plus app, download errors may occur.

Problem 4
Paramount Plus Download Limits

The last and most common problem is the paramount Plus download limit. Namely, the official time restriction and quantitative restriction will also prevent you from downloading videos from Paramount Plus successfully:

Download Limit Content
Time Limit When you download a video, you have 30 days to watch it before it is immediately deleted. Furthermore, once you start streaming a video, it only stays in the download library for 48 hours.
Number of Downloads Limit It is only possible to download up to 25 videos at a time, and attempting to download a 26th video will result in a warning that you have reached the download limit. You must delete one or more videos before you can download fresh content.
Content Limit Not all Paramount Plus content is available for downloading. Also, some content is not supported for streaming in some regions. To get access to these shows, you should change your IP using VPN or other tools.

General Troubleshooting Steps

After understanding the basic possible reasons for Paramount Plus downloads not working, it's time to troubleshoot these issues step by step. Here, I list 5 general methods to fix your Paramount+ problems quickly.

Step 1: Check Subscription

One of the first steps to solve Paramount Plus downloads not working is to check your subscription status. Make sure that your account is active with Paramount+ with SHOWTIME and in good standing to ensure download validation.

If you're using Y2Mate to download Paramount Plus videos, there is no need to check your subscription. Y2Mate allows all subscribers to download Paramount+ videos, including the subscribers of Paramount+ Essential.

paramount plus account

Step 2: Check the Compatibility of Device

Ensure that you are using a compatible device to download content from Paramount Plus. As mentioned above, only mobile devices (iOS 15+/Android 5+) may support the download feature, so it is important to use a device that is compatible with the service if you're using the official download service.

Step 3: Check Internet Connection

Check your internet connection to ensure that it is stable and strong. Poor internet connectivity can impact the download function and cause issues with downloading content. If necessary, consider using a VPN or switching to different network regions to improve your connection or get access to exclusive content.

Step 4: Update Your App

Ensure that you are using the latest version of the Paramount Plus app to access the download feature. As updates may include bug fixes and improvements that can help resolve any download issues you are experiencing, go check the App Store on your device for any available updates for the Paramount Plus app when Paramount Plus downloads not working.

paramount plus on google play

Step 5: Download Videos Again

Sometimes, downloads may fail due to network interruptions or other issues. So if you encounter issues with downloading specific episodes or content, try downloading them again.

Notice that if your subscription expires, the downloaded videos will be automatically deleted. Under such circumstances, downloading videos again can be a great solution.

Step 6: Restart Your Device

If the Paramount Plus downloads not working problem still haunts you after following the 5 steps above, you can try to restart your device. Sometimes, the problem may not lie on your device, instead of the Paramount Plus app itself.

Your mobile phone may disconnect from the Internet, be unable to perform smoothly, and even crash under certain circumstances, such as extremely hot/cold weather.

Fix Paramount Plus Downloads Not Working on iPad/iPhone

Now, let's dive into several special tips to solve your Paramount Plus downloads not working on iPad or iPhone.

Free Up Storage

Running out of your device storage may be the more frequent problem you may see when using iOS devices. because you can't insert any external storage device (such as a SD card) to your iPhone or iPad, it's importent to clear up the space at fixes period.

  1. To do it quickly to make more space for your Paramount+ downloads, follow these steps:
  2. Enter the Settings section on your iOS devices;
  3. Tap General > iPhone Storage to check what app takes the most space;
  4. Tap the exact app to clear it up.

free up storage on iphone

Check the System Version

Paramount+ app only works well on iOS 15+ system. If you find the Paramount Plus downloads not working on your iPhone or iPad, and the internal storage is sufficient, you need to check the system version through: Settings > General > About.

iphone

If your system has not been updated to the latest version, you can tap Settings > General > Software Update to download and install the latest one.

Check Internet Connection

Check if your iPhone or iPad has connected to the Internet through Settings > WLAN/Cellular. If the settings are okay but your device still doesn't have an Internet connection, you can turn on the Airplane Mode and turn it off for several times to see if the Internet is back.

If the Internet problem still remain, you might need to contact the Apple Support Team or reboot your iPhone or iPad.

Check the Latest Version of the App

Sometimes, the Paramount Plus downloads not working problem may be caused by the old version of the Paramount+ app. It's difficult to be detected, because you need to visit the detail page on the App Store to mannually update the app sometimes, especially when it undergoes a major update.

paramount plus app on ios

Fix Paramount Plus Downloads Not Working on PC/Mac

Paramount Plus doesn't allow users to download videos on Windows PC or Mac. It applies DRM protection on the content to prevent them from malicious actions.

You might think: I can screen record Paramount+ and save the videos on my laptops But unfortunately, it's impossible because you can only see a black screen when recording DRM-protected videos. To help you solve such a problem, I'll introduce an alternative workaround in the next section.

Bonus Tip: Alternative Workaround

y2mate paramount plus video downloader

Y2Mate Paramount Plus Downloader is a powerful tool that can download videos from Paramount Plus in high quality up to 1080P, and then save them in compatible MP4/MKV format. In this way, you can bypass the DRM restriction and avoid the Paramount Plus download limits effortlessly.

What's more, Y2Mate allows you to download up to 100 videos a day from Paramount Plus. By transferring these MP4/MKV downloaded shows to other devices, you can even enjoy your favorite content on Windows PCs, Mac, and TVs, shaking off the limits of device compatibility.

With this tool, you will never worry about the Paramount+ downloads not working problem any more, because all the videos are downloaded into compatible format and can be transferred to any device you like. Here are what you can get from Y2Mate:

Paramount Plus

Y2Mate Paramount Plus Downloader

Maximum Downloads: 25
Validation Time: 30 days/48h

100 downloads per day
Life-long saving

Access all downloads only through the Paramount Plus app

MP4 format, no app limit

Ads for the Essential Plan

Ads removal for all Paramount Plus subscribers

No timed downloads

Timed batch downloads

Steps to Download Paramount+ Videos on Laptop

Y2Mate is as simple to use as the official Paramount+ app on mobile devices. You just need to login, play and download your favorite videos. Check the detailed steps below:

Step1
Install Y2Mate on Your Windows PC or Mac

To get started, download and install Y2Mate Paramount Plus Downloader on your computer. Click the buttons to get the latest safe installation package.

 Free Trial  Free Trial

 

Step2
Find Paramount+ in the VIP Services

Open Y2Mate and choose Paramount Plus from the VIP Services. Next, log in to your Paramount Plus account through the official site. Be assured that Y2Mate follows a secure process and does not store or reveal your account information.

y2mate paramount plus video downloader

Step3
Play the video, set download options and download now

Find and start playing the Paramount Plus video you want to download. Y2Mate will analyze the video and display a new window on your screen. Adjust your preferred settings and then click the Download Now button.

paramount plus downloads not working

With Y2Mate, you can download Paramount Plus to MP4 so as to watch movies, episodes, and shows on different players. Additionally, you can play the video while it is being downloaded.

Conclusion

There have been increasing complaints about issues that Paramount Plus downloads not working. If you don’t have a compatible phone system for Paramount Plus, should you buy a new phone for offline watching during your commute? That sounds really disappointing.

Why should we let entertainment turn into an extra burden? Is there any way to break these barriers for a smooth offline viewing? Y2Mate Paramount Plus Downloader is there for you. This downloader allows you to bypass time restrictions and swiftly download Full HD content. It also removes ads and ensures the content is in the appropriate format for seamless streaming on your preferred devices.

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    v1.2.7.2 | 8.1 MB for Windows 11/10 (32/64 bit) | Last Update: 07/11/2025

    Table of Contents

    • Why Are My Paramount Plus Downloads Not Working?
      • General Troubleshooting Steps
        • Step 1: Check Subscription
        • Step 2: Check the Compatibility of Device
        • Step 3: Check Internet Connection
        • Step 4: Update Your App
        • Step 5: Download Videos Again
        • Step 6: Restart Your Device
      • Fix Paramount Plus Downloads Not Working on iPad/iPhone
        • Free Up Storage
        • Check the System Version
        • Check Internet Connection
        • Check the Latest Version of the App
      • Fix Paramount Plus Downloads Not Working on PC/Mac
        • Bonus Tip: Alternative Workaround
        • Steps to Download Paramount+ Videos on Laptop
      • Conclusion

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