Why Can't I Download Movies on Netflix? Quick Troubleshooting!
Table of Contents
Netflix users have grown accustomed to the convenience of downloading content for offline viewing since the feature was introduced in 2016. However, this function is not without its frustrations. Have you ever tried to download a movie or TV show on Netflix, only to encounter a perplexing error message? You're not alone.
Why can't I download movies on Netflix? From download restrictions to content availability, numerous factors can impact your ability to download movies on Netflix. Whether it's due to licensing agreements, regional restrictions, or technical glitches, trying to download your favorite content can sometimes feel like an attempt in futility.
In this article, we will explore the common download errors that Netflix users may encounter and provide troubleshooting tips to help you overcome them. Whether your downloads are stuck at 0%, fail to start, or encounter Netflix error codes, we've got you covered with effective methods to fix Netflix download problems. Let's dive in and unravel the mysteries behind why you can't download movies on Netflix!
To begin with, you may also be interested in other topics about Netflix, including the way to enjoy Netflix shows with friends, and how to save Netflix shows to SD card. To learn more, visit Y2Mate Netflix Column.
Problem with Device
Check the following part to locate your Netflix download problem about devices.
Problem: Download option is unavailable
If you can't find the download option on your Netflix app, the first step is to check the compatibility of your device and the app version. It should be noted that Netflix only supports to download on the following devices:
- Android phone or tablet (Android OS 7 or later)
- iPhone or iPad (iOS 10 or later)
- Windows 10 or 11 computer
- Amazon Fire tablet (Fire OS 5 or later)
- Google Chromebook
To troubleshoot Netflix downloads not working firstly, make sure that the latest updates of the operating system version are installed on your devices and update the Netflix app to the latest version.
Problem: There was a problem with this download
On the other hand, if you encounter "There was a problem with this download." problem, try to update the information on your device by following these steps:
- Re-sign into your Netflix account;
- Enter "Storage & cache" and choose "clear storage" to clear the app data;
- Switch to another Netflix profile under your account and switch it back.
Problem with Netflix Account
As is well known, as a paid streaming platform, Netflix only allows users with subscriptions to play and download videos. If you want to download Netflix shows on your Windows PC, it's necessary to subscribe to the ad-free plans (Standard or Premium). Check your account and make sure that your subscription meets the requirements and is still available.
Check the following part to locate your Netflix download problem about Netflix account.
Netflix Error 103: This title is not available in your current region
When you're traveling, downloads may not be available in the country you are currently in. In this case, you will need to go back to a country where the content is accessible for download. You can also use a reliable VPN to change your location temporarily to get access to Netflix content again.
But this solution is not recommended as the download speed may not be stable with VPN. And what's more importantly, using VPN may trigger another Netflix error (code: 0013), which will lead to download failure on Netflix. If you receive Netflix error 0013, try to turn off the VPN service, reset the network settings and the router.
Netflix Error 3-5005: Your account is on hold
The problem typically occurs when the payment method associated with your account is no longer valid. To resolve this issue, you should update or change your payment method and contact your financial institution if necessary. When the payment method is updated, you can download Netflix titles again.\
Netflix Error 10016-23000 or NQL.23000: You have downloads on too many devices
The error message will be triggered when you have reached the maximum number of devices permitted by your Netflix plan. To address this, you can either remove downloads from one device to make space for another or consider upgrading to a higher plan that allows for more devices:
- Standard with ads plan: Download on 2 supported devices
- Standard plan: Download on 2 supported devices
- Premium plan: Download on 6 supported devices
Netflix Error VC2-CV2-M1-B23000: You have too many downloaded videos
Similarly, if Netflix indicates that you have exceeded the maximum number of downloaded titles allowed by your plan, you can delete some of the existing downloads or upgrade to a plan that offers a higher download limit:
- Standard with ads plan: Download up to 15 titles per month
- Standard plan: Download up to 100 titles on each device (2 supported devices)
- Premium plan: Download up to 100 titles on each device (6 supported devices)
By taking these steps, you should be able to resolve account-related issues related to Netflix downloads effectively.
Problem with Netflix Download Limit
Apart from the device and account, Netflix problem with download may appear for the official download limits or some characteristic download features. Check the following reasons and solutions to fix problems caused by Netflix download limit.
Check the following part to locate your Netflix download problem about Netflix download limits.
Problem: Downloads disappear automatically on Netflix
To begin with, check if you've turned on the Smart Download feature, which will help you delete the titles that you've done and replace them with the latest episodes. And you should also pay attention to that all downloads on your device will be deleted automatically when the app is reset/uninstalled. Therefore, make sure to check your downloads before making any changes to the app.
Problem: Downloaded title says 'Expired'
To protect the copy right, Netflix sets the expiration date for each downloaded video. Depending on the individual license, videos can expire within 2 to 7 days. No worry, you can renew these videos after they expire to continue watching offline, if your subscription is still avilable.
Netflix Error 10016-22007: You have reached the yearly download limit for this video
It’s important to note that Netflix imposes a yearly download limit for certain TV shows and movies. Once you reach this limit, you will receive a warning before the video can no longer be downloaded. At this point, you will need to connect to the internet to stream the content.
Netflix Error AVF:11800;OS:42800: This title can no longer be watched offline
When you receive the error code, it means the downloaded file has become corrupted, deleted, or removed. To resolve this issue, connect to the internet, naviaget to My Netflix > Downloads >Delete Download, and re-download it.
Problem: Download option greyed out
Lastly, some titles on Netflix are not available for download due to partnerships with studios holding the franchise or intellectual property rights. This is done to protect copyright, allowing Netflix to offer these titles for streaming but not for downloading. Namely, you can't download these titles on Netflix.
Download Still Fail on Netflix? Try This Tool!
If you have checked all the problems and solutions above, but there was a problem with this download Netflix still, it's necessary to contact the support team of Netflix. Or you can try the following tool named Y2Mate Netflix Downloader to avoid any Netflix problem with download.
Y2Mate Netflix Downloader
How to solve Netflix download problem? Y2Mate got your back! Y2Mate Netflix Downloader is a powerful tool that aims to break Netflix download limit and download Netflix shows for offline viewing. If your Netflix fail to download, try Y2Mate instead to download your favorite shows.
Y2Mate is able to download Netflix shows in high quality up to 1080p, and even 4k. To provide a better download experience, Y2Mate introduces high tech such as GPU Acceleration to ensure fast download speed. What's more, you can enjoy other features like batch download, subtitle download, and automatic conversion to MP4/MKV format.
With this powerful tool, you won't have such questions like why can't I download some movies on Netflix. Because nearly all playable Netflix videos can be downloaded using Y2Mate. Now the free trial of 3 downloads in 30 days is available for all new users. Try it and bid farewell to all Netflix download problem!
How to Download Netflix Movies on Laptop with Y2Mate?
If your Netflix fail to download shows, how to recover it and download Netflix movies on laptop with Y2Mate? Follow the simple 3 steps to save your favorite Netflix shows permanently on the local file of computers, and transfer them to any device for offline viewing:
STEP 1: Download and Launch Y2Mate
It's recommended to get the Y2Mate Netflix Downloader installation package from the official site. To get access to more services and downloaders, visit Y2Mate.
STEP 2: Navigate to Netflix and Play the Video
Enter "VIP Services" and click on Netflix. Use the built-in browser to log in to your Netflix account and play the Netflix video that you want to download. When you play the video, Y2Mate will automatically analyze the URL for later download, which will be done in several seconds.
STEP 3: Set Download Options and Download!
When the URL analysis is done, an on-screen prompt will show up for you to customize download settings, such as video, audio, subtitle, and more. Click on "Download Now" to start the download process.
Conclusion
In conclusion, the Netflix download problem can be attributed to various factors such as device issues, account problems, or download limits. It is important to troubleshoot these issues accordingly in order to successfully download movies from the platform.
If all else fails, using a reliable tool like Y2Mate Netflix Downloader can help circumvent download restrictions and allow you to enjoy your favorite content offline. By following the steps outlined in this article, you can effectively download Netflix movies on the laptop hassle-free. No more questions like "Why does download fail on Netflix?" or "Why can't I download movies on Netflix?". Quickly troubleshoot Netflix download problem with Y2Mate!
Netflix Video Downloader
Y2Mate Netflix Video Downloader is a streamlined and efficient Netflix downloader for PC to download 1080p Netflix movies and shows with EAC5.1 audio track.
Go to Mac >
v1.2.7.1 | 8.1 MB for Windows 11/10 (32/64 bit) | Last Update: 07/04/2025