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Blog Center > All Posts > Worldwide > OTTs

Understand ITVX Error Code to Solve ITVX Not Working!

by Marie Snyder
Updated on 2024-07-24
Table of Contents
  • What Do the Error Codes Mean on ITVX?
    • ITVX Error code 01-01
    • Error Code 10-07 on ITVX
    • Error Code 10-06
    • Error Code ITV-1X-1003
    • Error Code ITV-1S-3016
  • Quick Troubleshooting: Fix ITVX not Working in 5 Steps
    • Restart your browser or device
    • Update the ITVX app
    • Clear the cache
    • Turn off adblockers
    • Try another VPN
  • Ultimate Solution - Y2Mate ITVX Downloader
  • Conclusion

Table of Contents

  • What Do the Error Codes Mean on ITVX?
    • ITVX Error code 01-01
    • Error Code 10-07 on ITVX
    • Error Code 10-06
    • Error Code ITV-1X-1003
    • Error Code ITV-1S-3016
  • Quick Troubleshooting: Fix ITVX not Working in 5 Steps
    • Restart your browser or device
    • Update the ITVX app
    • Clear the cache
    • Turn off adblockers
    • Try another VPN
  • Ultimate Solution - Y2Mate ITVX Downloader
  • Conclusion

ITVX is an upgraded streaming service from ITV Hub. It lets you watch the ITV shows as per your preferences. You can watch the content either live or on demand. However, it is possible that you will find your ITVX not working all of a sudden.

There are several users complaining about some error codes suddenly popping out on their screens. Let us check out the best options to understand different ITVX error codes and find the best ways to solve them.

What Do the Error Codes Mean on ITVX?

You may come across multiple error codes on your ITVX. Each of these codes may have different meanings. Before you can move ahead to find the solutions for each error code, it is important that you have a proper understanding of the different codes.

ITVX Error code 01-01

What does error code 01-01 mean on ITVX? If you get this error on your computer, you need not be concerned. The error 01-01 simply means you are trying to access the program on ITVX that is not available outside the UK.

itvx error code 01-01

Since ITVX has licensing agreements with different content providers, certain shows may be available only in the UK. If you are outside the UK and trying to access the content, you are likely to get the error code 01-01 on ITVX.

Another possible reason for the error code 01-01 is an outdated app. If you wish to have access to the latest features, it is always important to keep your app updated to the latest version. A slow or unstable internet connection may also be a reason for ITVX not working on your device.

Error Code 10-07 on ITVX

The ITVX error code 10-07 can be because of the cookies saved from your previous session on ITVX. If you are using ITVX using a VPN service, and a previous session has cookies saved from a session with no VPN, it can make error code 10-07 to pop up.

itvx error code 10-07

You can simply delete the cookies and check if it resolves the issue for you.

Error Code 10-06

ITVX error code 10-06 is thrown when the ITV network detects that you are using a VPN service. It can also happen when your IP address has been flagged as a VPN by the software. Using a VPN is against the terms of use on ITVX, and thus it blocks your access if it detects that you are using a VPN.

The issue can be solved by changing the IP address of your VPN. Make sure that your VPN allows it. You can also switch to a VPN that does not get detected by ITVX.

Error Code ITV-1X-1003

The error code ITV-1X-1003 typically means that your device, stick, or TV, has a video playing error. When this happens, your ITVX service cannot stream to your device, or may suddenly stop streaming the content midway.

itvx not working

This can happen when your device has run out of resources. It can also there is another streaming service used on your device. The other service might be cached and prevent ITVX from streaming to your device.

Error Code ITV-1S-3016

Just like Error Code ITV-1X-1003, this code too is an indication with your device. ITVX fails to stream content to your device because of the video playing issue on your device such as a TV, streaming box, or a stick.

You can clear the cache on your device and check if this resolves the issue for you.

Quick Troubleshooting: Fix ITVX not Working in 5 Steps

Each of the error codes you tend to get on ITVX comes with a specific reason. However, there are a few common fixes that should typically resolve the streaming issue for you. Most of the issues are related to the use of VPN or cache and the following quick fixes should help you fix them easily.

Restart your browser or device

For any error code, restarting the device or refreshing the browser should fix most of the issues. Most of the glitches are resolved when you restart a device. It will also clear most of the cache files or other software-related glitches on your device.

restart pc

Update the ITVX app

An outdated app can frequently throw errors. You need to have an updated app at all times to ensure a better functionality. Make sure to update your app to the latest version whenever available. App updates also enhance the security of your app. They may be necessary to make use of the latest features.

Clear the cache

Restarting your app can help you clear the cache most of the time. However, there are times when you need to manually clear the cache. Even when the cache is designed to help you in a faster app performance, it may still hinder a proper streaming when the cache grows in size. Make sure to clear the cache on your app, and browser.

clear cache

Turn off adblockers

AdBlockers are designed to provide you a hassle-free functionality with your ITVX streaming service. However, at times, the Adblockers may be incorrectly configured and may block the regular streaming. Turn off your adblockers and check if it resolves the issue for you. You may also check alternative adblockers.

Try another VPN

Since ITVX comes with geo-restrictions, it may be necessary to use a VPN. However, ITVX has a VPN detection feature and may block the streaming when it detects that you are using a VPN. Changing to a VPN that does provides detection protection may be a good idea to prevent the issues with streaming from ITVX.

Ultimate Solution - Y2Mate ITVX Downloader

Despite using the fixes outlined above, you may still come across the error codes on ITVX. If you are looking for a permanent solution that resolves it, we recommend downloading the ITVX videos for offline viewing. One of the best tools that simplify the task for you can include the Y2Mate ITVX Downloader.

The downloader lets you download the videos from ITVX and watch them offline – even when you are traveling. The MKV and MP4 file formats used for the downloaded files make it a prime choice for downloading your favorite ITVX videos. Recording the ITVX videos may also be a good option, but it may not provide good video quality.

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Y2Mate ITVX Downloader
Save the ITVX videos in original quality and convert them into compatible MP4/MKV format for permanent offline viewing!
  • High-quality video downloads in HD 720p
  • Options for downloading the subtitles or remux them into the video
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  • Try the free version to save 3 full films in HD 720p.
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So how to download ITVX videos using the Y2Mate ITVX Downloader? Luckily, Y2Mate makes the download progress pretty easy:

Step1
Go to ITVX under VIP Services

Having downloaded Y2Mate Downloader, click on the VIP Services and then choose ITVX.

download itvx videos with y2mate

Step2
Play your video

Sign in for ITVX to get access to the video you want to download and click on the video.

download itvx videos with y2mate

Step3
Download the video

Y2Mate will analyze the video and provide you with the download setting. Configure your download settings. Click on Download Now and the video will be downloaded onto your device.

download itvx videos with y2mate

Step4
Check download progress

Click "Downloading" to check the progress and go to "Downloaded" to find all saved videos.

download itvx videos with y2mate

Conclusion

ITVX is definitely an excellent streaming platform for practically every entertainment need that you may have. However, the frequent error codes on the streaming service make it something that is quite annoying. While the fixes we have outlined here should help you fix most of the errors, it may still throw persistent errors.

In such a scenario, downloading the ITVX videos for offline viewing may be an excellent option. Y2Mate ITVX Downloader should prove to be an excellent option to help address most of your streaming issues with ITVX.

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    Table of Contents

    • What Do the Error Codes Mean on ITVX?
      • ITVX Error code 01-01
      • Error Code 10-07 on ITVX
      • Error Code 10-06
      • Error Code ITV-1X-1003
      • Error Code ITV-1S-3016
    • Quick Troubleshooting: Fix ITVX not Working in 5 Steps
      • Restart your browser or device
      • Update the ITVX app
      • Clear the cache
      • Turn off adblockers
      • Try another VPN
    • Ultimate Solution - Y2Mate ITVX Downloader
      • Conclusion

        Y2Mate DRM Downloader: Ultimate Video Download Solution

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        • Batch Download & Fast Speed
        • Save as MP4 & MKV
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