[Troubleshooting PlayOn] How to Fix PlayOn Not Working?

Are you having trouble recording videos on PlayOn? You’re not alone. Many users encounter issues with PlayOn not recording content as expected. In this article, we’ll go over the most common reasons why PlayOn may not be working and provide step-by-step instructions on how to fix these problems.

From poor internet connection to security software issues, we’ve got you covered.We will also explain why Y2Mate is the best alternative to it. So, let’s begin the journey of exploration!

What Is PlayOn?

Before we dive into PlayOn troubleshooting, let’s take a closer look at PlayOn. PlayOn is a platform that allows you to record and download videos through its applications, PlayOn Home and PlayOn Cloud. 

Both of these creations from PlayOn are equipped with several features and enable recording video content from over 25 platforms. Although they make recording and downloading much easier, there are chances that you face PlayOn not recording issues. 

PlayOn Home – This amazing video recorder transform your PC into a robust DVR for streaming content. From Netflix to HBO Max to more, you have loads of options to choose from. It charges $39.99 per year for countless recordings.

PlayOn Cloud – It's undoubtedly the best cloud DVR for offline content streaming from renowned platforms like Peacock, The CW, etc. Its costs ranging from $4.99 per month for 100GB to $49.99 for 4TB. However, no matter what plan you choose, you only have 30 recording credits each month.

Besides the features and plus points, there are some aspects where these still lack and need to be improved.

Give this article a quick read to learn about Video Grabber Comparison: Y2mate Downloader (Y2mate.ch), StreamFab, Audials, PlayOn and AnyStream.

Why Is PlayOn Not Recording?

If you’re facing PlayOn not recording errors, it may be due to video playback issues caused by poor or unstable internet connections or server-side issues. To verify whether this is the case, try playing the video directly on your browser. If the video still doesn’t play correctly, contact the relevant streaming platform support team.

If the video plays fine on the browser but PlayOn isn’t recording content, it could be due to security software blocking PlayOn from accessing the internet via a firewall. The most convenient way to check if it’s the cause leading to PlayOn not recording is to disable your device’s security software and try recording again.

Give this article a quick read to explore What is PlayOn Chrome Extension and How does it Work.

How to Fix PlayOn Not Working?

Apart from PlayOn not recording, there can be many other errors causing PlayOn to stop working. Let’s have a look at some of them and how to fix them one by one.

Connection to Playon Server Fail

Connection to the PlayOn server may fail at times, causing frustration for users. This issue has been commonly discussed on the PlayOn subreddit, although the relevant thread has been archived. Fortunately, there is a solution to this problem.

To address the connection failure, it is crucial to ensure that both your device and the PlayOn server are connected to the same network. Once you have verified that your computer and playback device are linked to the identical network, you can attempt to resolve the issue by stopping and restarting the PlayOn server through the [General] section in the PlayOn [Settings]. This simple step often proves effective in resolving connectivity problems and restoring seamless access to the PlayOn server.

Subtitle and Audio Out of Sync with the Video

This error is caused when your CPY maxes out at 100% utilization which restricts PlayOn to waiting till your PC catches up to continue processing the video. To verify if it’s the cause, launch the Task Manager by keyboard shortcut CTRL + SHIFT+ ESC, and with this window open, try re-recording the video.

Check the PU section of the Task Manager to check to which extent the CPU Is being utilized when recording. If the CPU keeps maxing out a 1005 utilization, you have to place the recording on hold till the CPU catches up.

By reducing CPU utilization, you can ensure all unnecessary apps are closed to minimize the utilization of the PC. If it doesn’t assist, try lowering the video performance. This can be done by navigating to PlayOn Settings by hitting the icon in the dashboard's bottom left. Now, go to the General Tab in the Video Performance box.

Scheduled Off-Peak Recording Fail

Scheduled Off-peak recording failed occurs when your PC is asleep at the recording time, or the video length exceeds the recording window specified in the off-peak recording scheduling settings. To fix this, change the sleep settings of your device and ensure the off-peak recording window is long enough to record the entire video length.

Scenario One: If your PC is set up to sleep after a specified span of inactivity or at certain times, you have to alter it. PlayOn cannot record a video if your PC is sleeping.

Scenario Two: If you are recording an hour-long video, but the off-peak recording window is just half an hour lengthy, the PlayOn won’t be able to record as the recording window will end before the recording ends.

Unable to Find Casting Device

To cast content on your devices, like Smart TV or gaming console, ensure both the streaming device and your PC are on the same network. 

Some routers have a built-in system that separates the traffic between wireless and wired devices or have a "Guest" network that’s separated from the regular internet connection. However, be sure that your PC and device have similar IP addresses and are connected to the same network.

To check for it, you have to match the WAN IP address of your PC with that of your device and check if these are similar. Follow the steps mentioned below to check IP addresses:

Checking IP Address on PC

• Open your browser and go to www.whatismyip.com.
• Navigate to the notifications tray of your PC and right-click the Network icon.
• From the list of options popping up, choose "Open Network and Internet Settings."
• Hit the Properties button in the following window and scroll to find the LAN IP address. You will see it beside the IPv4 address.

Checking IP Address on Streaming Device

Kindly consult your streaming device's user guide to get detailed instructions on how to check the device's IP address. For instance, if your device is Roku, you have to follow the following steps:

• Turn ON your Roku device and navigate to Settings from Home Screen.
• Browse for the Networking options and find about under the submenu.
• In this section, you will find your Roku IP address and other information relevant to your device.

If you are sure that both your streaming device and PC have similar IP addresses and are connected to the same network and PlayOn is still unable to find your device, try restarting the PlayOn server. For doing so, go to the PlayOn Settings and General Tab. It often resolves the issue.

PlayOn Recording Subscription Fail

If you’re facing the PlayOn recording subscription failed error, it could be due to PlayOn being unable to communicate with your selected content provider at the scheduled recording time. This could be caused by security software or other factors on your device blocking the connection. Another reason could be a change in the location of the video on the source website.

To troubleshoot this error, start by refreshing PlayOn. Navigate to the Subscription section and click on the red dot beside the Subscription. If the video still fails to record, reset the subscription to let PlayOn catch up with the updated location of the video.

Ultimate Solution: PlayOn Alternative

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With an affordable subscription fee, Y2Mate gives you access to lots of its features. There are the reasons why Y2Mate stands out from many downloaders:

Supported Streaming Platforms

It lets you download content from over five hundred streaming platforms and 1100+ websites. Of these, forty platforms are subscription-based streaming services.

Batch Downloading

You can download multiple videos in batch by adding them to the queue and then hitting Download All. The swift batch downloading of Y2Mate will surely leave you amazed.

Video Quality

It can download videos with 8k, 4k, 1080p, and 720p video quality. Moreover, all the videos get saved in MP4 or MK formats so they can be played on any streaming device.

Subtitle Download

Y2Mate can help you download subtitle files while you download the video. These downloaded subtitle files will be saved in SRT format automatically, for you to make full use of them.

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Wrapping Up

PlayOn does provide several features, but the errors it faces put a backlash on its popularity and usage convenience. In this article, we have described all that you need to learn about different PlayOn problems and their fixes. We have also explained why PlayOn not recording and the possible fixes to eliminate this glitch.

To eliminate the chances of facing these errors from the root, download Y2Mate DRM Downloader!